Service difficulty report · Controller · Boeing 737823

Difficulty date
October 21, 2018
Submitted
October 22, 2018
Operation
Air carrier
Aircraft
N952NN
Make and model
Boeing 737823
Aircraft serial
31196
Aircraft time
14,555 hours, 5,491 cycles
Part
Controller
Part number
8300005604
Condition
Failed
Location
Window Heat
Stage of operation
CL
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT RETURNED TO DEPARTURE, DUE TO THE CAPTAINS SIDE L1 WINDOW CRACKED. AN EMERGENCY WAS DECLARED AND LANDED WITHOUT INCIDENT. MAINTENANCE CONFIRMED THE WINDOW CRACKED DUE TO WINDOW HEAT SYSTEM FAILURE. REPLACED THE WINDOW IAW AMM 56-11-11, THE WINDOW HEAT CONTROLLER IAW AMM 30-41-11, AND ACCOMPLISHED A SATISFACTORY OPERATIONAL CHECK.