Service difficulty report · Pin · Boeing 737823

Difficulty date
October 23, 2018
Submitted
October 26, 2018
Operation
Air carrier
Aircraft
N985NN
Make and model
Boeing 737823
Aircraft serial
31233
Aircraft time
8,969 hours, 3,598 cycles
Part
Pin
Condition
Broken
Location
Entry Door
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS NOT GROUNDED. FORWARD ENTRY DOOR WILL NOT OPEN, IT UNLOCKS AND CRACKS ABOUT THREE INCHES THEN IS MECHANICALLY STUCK. REPLACED BROKEN PIN AND SAFETY SCREW AT L1 DOOR UPPER HINGE PER AMM 52-11-21.