Service difficulty report · Jack · Boeing 777323ER

Difficulty date
March 26, 2019
Submitted
March 28, 2019
Operation
Air carrier
Aircraft
N718AN
Make and model
Boeing 777323ER
Aircraft serial
41665
Aircraft time
25,194 hours, 2,826 cycles
Part
Jack
Part number
RDAX643611
Condition
Failed
Location
Audio
Stage of operation
NR
How discovered
9
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SMOKE CAME OUT OF THE UPPER HEADSET JACK AT SEAT 2G, CUT OFF AUDIO, LOWER JACK WORKS. MAINTENANCE ACCOMPLISHED CARD 05-96-70. REMOVED AND REPLACED THE 2G AUDIO JACK. OPS CHECKED NORMAL IAW AMM 44-25-60.