Service difficulty report · Fmc · Boeing 737823

Difficulty date
October 18, 2019
Submitted
October 21, 2019
Operation
Air carrier
Aircraft
N944AN
Make and model
Boeing 737823
Aircraft serial
29535
Aircraft time
57,348 hours, 23,513 cycles
Part
Fmc
Condition
Malfunctioned
Stage of operation
CR
How discovered
9
Nature of condition
S
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT NOT GROUNDED: PILOT REPORTS DURING CRUISE, LNAV AND VNAV BOTH DISCONNECTED, FOLLOWED BY VTK AMBER ANNUNC ON F/OS NAV DISPLAY. BOTH SIDES LOST RTE INFO. COULD NOT SELECT ANY DIRECT WYPTS. COULD NOT SELECT INIT REF PAGE. F/OS FMC MOMENTARILY DISPLAYED SINGLE FMC OPERATION. BOTH FMCS WERE LOCKED UP. BOTH FMCS RETURNED, THEN FAILED AGAIN (SAME SYMPTOMS) THEN BOTH FMCS LATER BECAME OPERABLE, REMAINED SO FOR BALANCE OF FLIGHT, AFTER RELOADING ALL INFO. MAINTENANCE ACCOMPLISHED FIM TASK 34-61-00-810-801. FMC 1& 2 BITE PASSED.