Service difficulty report · Pitot Head · Boeing 737823

Difficulty date
December 13, 2019
Submitted
December 16, 2019
Operation
Air carrier
Aircraft
N836NN
Make and model
Boeing 737823
Aircraft serial
31095
Aircraft time
29,837 hours, 11,995 cycles
Part
Pitot Head
Part number
0851HT1
Part serial
274472
Condition
Out Of Tolerance
Location
Zone 100
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: PILOT REPORTS AT FL270 GOT IAS DISAGREE ON CAPT. FLIGHT DISPLAY. DISCONNECT AUTO PILOT, STABILIZED AIRPLANE. ENG. ANTI ICE WAS ON, TEMP PLUS 7 CELSIUS. ON DESCENT CHECKLIST, RECALL SHOWED ENG. LIGHT. ACCOMPLISHED QRH PROCEDURE FOR AIRSPEED UNRELIABLE. F.O. LANDED AIRCRAFT. EMERGENCY DECLARED. NO APPARENT DAMAGE NOTED BY ARFF. PROBE HEAT WAS ON SINCE THE BEFORE START CHECKLIST. MAINTENANCE ACCOMPLISHED FIM 31-62-00-810-876 AIRSPEED DISAGREE TASK . FOUND LEFT PITOT PROBE RESISTANCE VALUES OUT OF LIMITS. REPLACED CAPT. PITOT PROBE AND ACCOMPLISHED INSTALLATION TEST IAW AMM 34-11-01-000-801. PERFORMED LEFT PITOT SYSTEM LEAK TEST IAW AMM 34-11-00-790-810. NO LEAK NOTED. OK FOR SERVICE.