Service difficulty report · Controller · Boeing 737823

Difficulty date
January 13, 2020
Submitted
January 14, 2020
Operation
Air carrier
Aircraft
N857NN
Make and model
Boeing 737823
Aircraft serial
30907
Aircraft time
29,407 hours, 11,972 cycles
Part
Controller
Condition
Defective
Location
Window Heat
Stage of operation
NR
How discovered
O
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: WINDSHIELD OVERHEAT CAME ON, THEN OUTER PANE OF CAPTAIN WINDSHIELD CRACKED IN FLIGHT. REPLACED WINDSHIELD (AALA202001149002) PER TASK CARD 56-94-03 AND THE WINDOW HEAT CONTROLLER (AALA202001149001) PER AMM 30-41-11.