As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT WAS GROUNDED: WINDSHIELD OVERHEAT CAME ON, THEN OUTER PANE OF CAPTAIN WINDSHIELD CRACKED IN FLIGHT. REPLACED WINDSHIELD (AALA202001149002) PER TASK CARD 56-94-03 AND THE WINDOW HEAT CONTROLLER (AALA202001149001) PER AMM 30-41-11.