Service difficulty report · Controller · Boeing 777223

Difficulty date
March 16, 2020
Submitted
March 17, 2020
Operation
Air carrier
Aircraft
N780AN
Make and model
Boeing 777223
Aircraft serial
29956
Aircraft time
78,231 hours, 9,843 cycles
Part
Controller
Part number
7858973
Condition
Defective
Location
Window Heat
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: CAPTAINS WINDSHIELD SHATTERED. REPLACED WINDSHIELD PER TASH CARD 56-94-01 (AALA202003179013) ALSO REPLACED WINDSHIELD HEAT CONTROL UNIT PER AMM 30-41-01. (AALA202003179015) A SATISFACTORY OPERATIONAL CHECK WAS ACCOMPLISHED.