Service difficulty report · Computer · Airbus A321231

Difficulty date
July 10, 2020
Submitted
July 13, 2020
Operation
Air carrier
Aircraft
N139AN
Make and model
Airbus A321231
Aircraft serial
6687
Aircraft time
15,541 hours, 5,886 cycles
Part
Computer
Part number
73390311
Part serial
733903IN04309
Condition
Defective
Location
Window Heat
Stage of operation
CL
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: CLIMBING THRU 15000 FIRST OFFICERS WINDSHIELD SHATTERED DUE TO A BIRD STRIKE. AN EMERGENCY WAS DECLARED AND THE AIRCRAFT RETURNED TO SFO WHERE IT LANDED SAFELY WITHOUT FURTHER INCIDENT. MAINTENANCE FOUND NO EVIDENCE OF A BIRD STRIKE, SUSPECTED WINDOW HEAT ISSUE. THE WINDSHIELD (AALA202007139002) AND WINDOW HEAT COMPUTER (AALA202007139012) WERE REPLACED WITH A SATISFACTORY OPERATIONAL CHECK PER TASK CARD 56-94-01 AND AMM 30-42-34.

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