As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT WAS NOT GROUNDED: L5 SERVICE DOOR WAS UNABLE TO CLOSED FROM OUTSIDE. CABIN SERVICE CREW REPORTS HANDLE SPINS ALL TIME. OK TO CLOSED FROM INSIDE. **SUPPLEMENTAL REPORT: REPLACED INBOARD AND OUTBOARD CLUTCH ON L-5 DOOR EXTERIOR HANDLE MECHANISM AND OPERATIONAL CHECK NORMAL IAW AMM 52-12-02.