SDR AALA202206239801

Service difficulty report · Controller · Boeing 737823

Difficulty date: June 21, 2022
Submitted: June 23, 2022
Operation: Air carrier
Aircraft: N819NN
Make and model: Boeing 737823
Aircraft serial: 31083
Aircraft time: 37,332 hours, 15,290 cycles
System (JASC): 3040 · Windshield/Door Rain/Ice Removal
Part: Controller
Condition: Unserviceable
Location: Zone 200 - Fuse
Stage of operation: CR
How discovered: V
Nature of condition: B
Precautionary procedure: A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: GLOWING FLAMES IN CAPTAIN'S L1 WINDSHIELD WIRING FOLLOWED BY SMOKE, THEN WINDSHIELD SHATTERED ON LEFT SIDE. FLIGHT LEVEL 350. EMERGENCY DECLARED, FLIGHT DIVERTED TO IND, LANDING SAFELY. ACCOMPLISHED SMOKE ODOR FUME INITIAL TROUBLESHOOTING JOB CARD 08L00021001. CONFIRMED CAPTAINÏ¿½S L1 WINDSHIELD AS SOURCE. REPLACED WINDSHIELD (AALA202206224158) PER JOB CARD 08L21056003. REPLACED L1 WINDOW HEAT CONTROLLER (AALA202206239801) PER AM 30-41-11.