Service difficulty report · Microwave Oven · Boeing 777323ER

Difficulty date
February 16, 2024
Submitted
February 23, 2024
Operation
Air carrier
Aircraft
N728AN
Make and model
Boeing 777323ER
Aircraft serial
31553
Aircraft time
40,588 hours, 4,708 cycles
Part
Microwave Oven
Part number
UNKNOWN
Condition
Burned
Location
Fwd Galley
Stage of operation
NR
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS NOT GROUNDED: FA REPORTS BURN HOLES ON INSIDE OF MICROWAVE DOOR IN FORWARD GALLEY (LINING OF DOOR INSIDE) AND DISCOLORING OF OUTER PANE THAT CORRESPONDS WITH BURN HOLES ON INTERIOR OF DOOR. MAINTENANCE REPLACED MICROWAVE OVEN.