Service difficulty report · Door Latch · Boeing 7378

Difficulty date
October 25, 2025
Submitted
October 27, 2025
Operation
Air carrier
Aircraft
N303UE
Make and model
Boeing 7378
Aircraft serial
68056
Aircraft time
1,866 hours, 711 cycles
Part
Door Latch
Condition
Stuck
Location
Zone 800
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS NOT GROUNDED: FLIGHT DECK DOOR DOES NOT OPEN, WHEN THE CODE IS ENTERED. THE LIGHT TURNS GREEN AFTER APPROXIMATELY 1 MINUTE, THE NORMAL AUDIBLE SOUNDS ARE NOT HEARD AND THE DOOR WILL NOT OPEN. CLEANED DOOR JAM AND LATCH ASSEMBLY DOOR AND ELECTRIC LATCH. OPERATIONAL CHECK NORMAL. PER AMM 52-51-00.

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