Service difficulty report · Oven · Boeing 737823

Difficulty date
April 28, 2026
Submitted
April 29, 2026
Operation
Air carrier
Aircraft
N998NN
Make and model
Boeing 737823
Aircraft serial
31250
Aircraft time
27,921 hours, 12,067 cycles
Part
Oven
Condition
Burned Out
Location
Zone 900
Stage of operation
DE
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: DESCENDING THROUGH 12000 A BURNING PLASTIC SMELL STARTED ON THE FLIGHT DECK. LEVELING AT 10000 FEET THE SMELL WAS IN THE CABIN AND REPORTED BY THE FLIGHT ATTENDANTS. TROUBLESHOT SMOKE ODOR FUMES, PER W/C 08L00021001. FOUND OVENS AS SOURCE OF ODOR, REMOVE AND REPLACED OVENS. PER AMM 25-32-03.