Service difficulty report · Cushion · Airbus A321231

Difficulty date
July 11, 2026
Submitted
July 14, 2026
Operation
Air carrier
Aircraft
N105NN
Make and model
Airbus A321231
Aircraft serial
5904
Aircraft time
44,513 hours, 8,953 cycles
Part
Cushion
Condition
Damaged
Location
Zone 200
Stage of operation
AP
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: AN EMERGENCY WAS DECLARED ON APPROACH INTO JFK DUE TO THE FLIGHT CREW REPORTING THAT SMOKE WAS SEEN COMING FROM SEAT CUSHION 2A, WATER BOTTLES WERE POURED ON SEAT CUSHION. THE AIRCRAFT LANDED AT JFK SAFELY AND TAXIED TO THE GATE UNDER ITS OWN POWER. MAINTENANCE FOUND A CELL PHONE STUCK IN THE SEAT WHICH WAS MANGLED DURING SEAT MOVEMENT WHICH WAS DETERMINED TO BE THE SOURCE OF THE SMOKE AND REMOVED THE DAMAGE CELL PHONE. MAINTENANCE REPLACED THE SEAT CUSHION, AIR BAG AND SEAT COVER PER AMM 25-51-58 DUE TO BEING DAMAGED DURING THE EVENT.

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