Service difficulty report · Software · Boeing 767232

Difficulty date
February 17, 2016
Submitted
February 24, 2016
Operation
Air carrier
Aircraft
N740AX
Make and model
Boeing 767232
Aircraft serial
22213
Aircraft time
84,374 hours, 40,256 cycles
Part
Software
Condition
Defective
Location
Cockpit
Stage of operation
UK
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

THE LT & RT PRIMARY FLIGHT DISPLAYS FLASHED NUMEROUS TIMES THEN BOTH FAILED. THE LT & RT NAVIGATIONAL DISPLAYS FLASHED & FAILED INTERMITTENTLY. REPLACED THE CTR & RT DATA CONCENTRATOR UNITS. THE CAUSE OF THE DISPLAY UNITS FLASHING & FAILING WAS INCOMPATIBLE SOFTWARE AMONG THE FOUR DISPLAY ASSEMBLIES & THE THREE DATA CONCENTRATOR UNITS. THIS AIRPLANE IS EQUIPPED WITH A FLAT PANEL DISPLAY SYS THAT WAS INSTALLED IAW STC ST02165NY.