Service difficulty report · Window · Boeing 767383

Difficulty date
January 1, 2023
Submitted
January 3, 2023
Operation
Air carrier
Aircraft
N226CY
Make and model
Boeing 767383
Aircraft serial
26544
Aircraft time
93,044 hours, 18,843 cycles
Part
Window
Part number
141T480013
Part serial
G8797
Condition
Cracked
Location
Cockpit
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LEFT FORWARD COCKPIT WINDOW CRACKED IN CRUISE AT FL 310 LARGE CRACKING PATTERN WITH SOME RESIDUAL VISION. AIRCRAFT TURNED BACK AND LANDED AT ORD. WITH OUT FURTHER INCIDENT. AIRCRAFT WAS GROUNDED BY MAINTENANCE. MAINTENANCE REMOVED AND REPLACED L1 WINDOW IAW B767 AMM 56-11-01. REMOVED AND REPLACED WINDOW HEAT CONTROLLER IAW AMM 30-41-01. AIRCRAFT RETURNED TO SERVICE