Service difficulty report · Pitot Head · Boeing 767375

Difficulty date
November 11, 2024
Submitted
November 12, 2024
Operation
Air carrier
Aircraft
N1709A
Make and model
Boeing 767375
Aircraft serial
24086
Aircraft time
102,487 hours, 24,911 cycles
Part
Pitot Head
Part number
0856LU6AI
Part serial
AS07183382
Condition
Malfunctioned
Location
Zone 100
Part time
5,601 hours, 1,935 cycles
Stage of operation
CL
How discovered
O
Nature of condition
J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

"DURING CLIMBOUT ABOUT 4000' WE GOT AN A/S DISAGREE EICAS MSG WITH A 6-7 HT DIFFERENCE BETWEEN CAPT + STBY. FO + STBY AGREED, THEN AROUND 13000-14000 WE GOT AN ALT DISAGREE MSG, I SWITCHED AIRDATA SW TO ALT AND EVERYTHING WENT BACK TO NORMAL, TILL 17500, CONTINUED CLIMB TO 370 AND THE DIFFERENCE BETWEEN ALTIMETERS TO 800' AND A/S 20KTS. DURING CLIMB TO 370 STARTED GETTING INTERMITTENT AILERON LOCKOUT + RUDDER RATIO EICAS . (ATB)AC RETURNED TO FIELD AND LANDED ,MTX GROUNDED AC REMOVED AND REPLACED RIGHT LOWER PITOT PROBE, REF B767 AMM 34-11-01. LEAK & HEAT CHECKS, GOOD. IARCRAFT REMAINS RYSM COMPLIANT.LP: 39041-27/1 MTX RETURNED AC TO SERVICE. "