Service difficulty report · Pitot Head · Boeing 767338

Difficulty date
May 25, 2025
Submitted
May 26, 2025
Operation
Air carrier
Aircraft
N371CM
Make and model
Boeing 767338
Aircraft serial
25577
Aircraft time
91,372 hours, 31,667 cycles
Part
Pitot Head
Part number
0856LU5
Part serial
307745
Condition
Malfunctioned
Location
Zone 200
Part time
13,141 hours, 5,483 cycles
Stage of operation
TX
How discovered
O
Nature of condition
J
Precautionary procedure
D

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CAPTAIN PITOT EICAS MSG AFTER ENGINE START, A/C RETURNED TO GATE (BTB) AND MTX GROUNDED A/C .T/S AS PER WDM 30-31-11, FOUND CAPT PITOT PROBE SHORTED.], AND PROBE CB HT POPPING OUT DURING TEST. REMOVED /REPLACED CAPT. PITOT PROBE. OPS OK PER AMM 30-31-00. PERFORMED LOW AND HIGH RANGE LEAK TEST OPS OK PER AMM 34-11-00. AIRCRAFT REMAIN ETOPS 180/ AIRCRAFT REMAN RVSM.AND RETURNED A/C TO SERVICE .