Service difficulty report · Generator · Boeing 767338

Difficulty date
April 27, 2026
Submitted
April 28, 2026
Operation
Air carrier
Aircraft
N363CM
Make and model
Boeing 767338
Aircraft serial
24853
Aircraft time
102,000 hours, 37,113 cycles
Part
Generator
Part number
727810C
Part serial
1083
Condition
Malfunctioned
Location
Zone 500
Part time
5,860 hours, 6,515 cycles
Stage of operation
CL
How discovered
O
Nature of condition
H, J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER TAKEOFF, APU GEN OFF LIGHT AND EICAS MESSAGE. ATTEMPTED 1 RESET PER QRH. NO RESET. AIR TURN BACK COMPLETED.DUE TO DEFERRAL OF LH IDG . MTC REMOVED AND REPLACED APU GENERATOR IAW B767 AMM 24-21-01 OPS TEST GOOD. A/C REMAINS ETOPS 180. A/C RETURNED TO SERVICE.