Service difficulty report · Windshield · Airbus A320214

Difficulty date
August 2, 2016
Submitted
August 14, 2016
Operation
Air carrier
Aircraft
N398AV
Make and model
Airbus A320214
Aircraft serial
3988
Aircraft time
18,127 hours, 17,329 cycles
Part
Windshield
Condition
Cracked
Location
Cockpit
Stage of operation
CL
How discovered
O
Nature of condition
J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING FLIGHT REACHING FL310, SUDDEN SEVERE TURBULENCE WAS ENCOUNTERED. RT WINDSHIELD CRACKED AND ECAM RT WINDSHEILD HEAT ILLUMINATED. TURBULENCE SPEED WAS SELECTED PRIOR ENCOUNTER. MACH 0,76. IAW AMM 56-11-11-000-001-A01, REMOVED THE RIGHT WINDSHIELD, AND IAW AMM 56-11-11-400-001-A01 INSTALLED A NEW WINDSHIELD.

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