As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ATB. WINDOW CRACKED - DURING CRUISE AT FL 370 THE RT (OUTER PANEL) FOLLOWED BY THE R FWD WINDOW HEAT R FWD EICAS MSG // CORRECTIVE ACTION: NOV 8. IAW AMM DMC-B787-A-56-11-01-00A-520A/720A-A THE FLIGHT COMPARTMENT N.1 RH WINDOW WAS REPLACED, OPERATIONAL TEST SATISFACTORY, TORQUE WRENCH USED RDTR200 S/N: 0114804608.