SDR ASAA2013052194867

Service difficulty report · Unknown · Boeing 737890

Difficulty date: May 21, 2013
Submitted: May 25, 2013
Operation: Air carrier
Aircraft: N564AS
Make and model: Boeing 737890
Aircraft serial: 35103
Aircraft time: 25,165 hours, 7,803 cycles
System (JASC): 2300 · Communications System
Part: Unknown
Condition: Unknown
Location: Satcom
Stage of operation: NR
How discovered: 9
Nature of condition: O
Precautionary procedure: O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM INOPERATIVE ON MCDU, THERE ISNT A MENU SELECTION FOR SATCOM. ACFT GROUNDED. COULD NOT GET SATCOM TO FAIL ON GROUND. SATCOM PROMPT ALWAYS PRESENT IN CDU AND SDU LIGHTS ALL GREEN WITH BOTTOM LIGHT BLINKING AS NORMAL. PERFORMED SATCOM NR 1 & NR 2 TEST IAW AMM 23-15-00, OPS NORMAL, CONTACTED DISPATCH ON BOTH NR 1 & NR 2. COMMUNICATIONS NORMAL. ETOPS GND VERIFICATION SUCCESSFUL.