As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
F/A REPORTS R2 DOOR WILL NOT CLOSE PROPERLY. ACFT GROUNDED. FOUND DOOR NOT SEATED BUT LATCHED FULLY. 1 IN EVERY 3 CLOSINGS WILL BINDING ESPECIALLY WHEN CLOSED SLOWLY AND WITH OUT USING UPPER GRAB HANDLE. REPLACED GUIDE ARM & LOWER FUSELAGE RADIUS LINK, STOP PLATE & BEARING AND ADJUSTED DOOR REF AMM 52-41-00-820-801, ACCOMPLISHED DOOR TEST, TESTED GOOD REF AMM 52-41-00-700-801.