Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
September 27, 2013
Submitted
September 30, 2013
Operation
Air carrier
Aircraft
N402AS
Make and model
Boeing 737990ER
Aircraft serial
41189
Aircraft time
3,671 hours, 1,182 cycles
Part
Unknown
Condition
Unknown
Location
Satcom
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM DOES NOT APPEAR ON THE ACARS MENU PAGE. ACFT GROUNDED. UNABLE TO DUPLICATE DISCREPANCY, SATCOM PROMPT NORMAL ON CDU. SATCOM TEST OK REF 23-15-00-730-801.