Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
October 11, 2013
Submitted
October 14, 2013
Operation
Air carrier
Aircraft
N409AS
Make and model
Boeing 737990ER
Aircraft serial
41733
Aircraft time
2,579 hours, 828 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT -2 RADIO INOPERATIVE, WILL NOT TRANSMIT OR RECEIVE. ALSO WHILE UTILIZING SAT -1 VOLUME CONTROL ON BOTH CAPT & F/O ACP DID NOT WORK. HF/SAT -2 VOL CONTROL CONTROLLED VOLUME OF SAT-1. ACFT GROUNDED. SATCOM NR 1 AND NR 2 COMMUNICATION SYS OPS CK NORMAL REF AMM TASK 23-15-00-730-801.