Service difficulty report · Satcom · Boeing 737890

Difficulty date
November 28, 2013
Submitted
December 2, 2013
Operation
Air carrier
Aircraft
N559AS
Make and model
Boeing 737890
Aircraft serial
35178
Aircraft time
26,970 hours, 8,096 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

UNABLE TO CALL OUT USING SATCOM. CAN HEAR CALLER, BUT DOES NOT HEAR US (SAT NR 1 & NR 2). ACFT GROUNDED. PERFORMED SATCOM COMM SYS TEST 23-15-00. OPS CHECKED GOOD, ESTABLISHED CLEAR COMMUNICATION WITH DISPATCH.