Service difficulty report · Transceiver · Boeing 737890

Difficulty date
December 30, 2013
Submitted
January 2, 2014
Operation
Air carrier
Aircraft
N564AS
Make and model
Boeing 737890
Aircraft serial
35103
Aircraft time
27,623 hours, 8,541 cycles
Part
Transceiver
Condition
Malfunctioned
Location
Satcom
Stage of operation
NR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FMC MENU PAGE DOES NOT HAVE A SATCOM PROMPT, SO UNABLE TO USE SATCOM. ACFT GROUNDED. REF FIM TASK 23-15-00-23-801, ACCOMPLISHED MANUAL POWER RECYCLE OF IRIDIUM TRANSCEIVER, SAT COM PROMPT APPEARS NORMAL.