Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
February 6, 2014
Submitted
February 11, 2014
Operation
Air carrier
Aircraft
N402AS
Make and model
Boeing 737990ER
Aircraft serial
41889
Aircraft time
24,643 hours, 7,378 cycles
Part
Satcom
Condition
Malfunctioned
Location
Nr 1 & 2
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

BOTH SAT 1 & 2 WILL NOT TRANSMIT, BOTH RECEIVE VOICE COMMUNICATION OK. SATCOM USE WAS IAW FLIGHT HANDBOOK PROCEDURES. ACFT GROUNDED. PERFORMED SATCOM SYSTEM TEST IAW MM 23-15-00 SYS TESTS GOOD BOTH TRANSMIT AND RECEIVE.