Service difficulty report · Warning Light · Boeing 737990ER

Difficulty date
April 5, 2014
Submitted
April 7, 2014
Operation
Air carrier
Aircraft
N402AS
Make and model
Boeing 737990ER
Aircraft serial
41189
Aircraft time
5,616 hours, 1,818 cycles
Part
Warning Light
Condition
False Activation
Location
Fmc
Stage of operation
CR
How discovered
O
Nature of condition
N
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CRUISE, FMC LIGHT ILLUMINATED ON FORWARD INSTRUMENT PANEL AND "VTK" APPEARED ON CAPTAIN'S DU. BUT NO MESSAGE WAS ILLUMINATED IN FMC SCRATCH PAD. CAPTAIN'S FMC BLANKED AND ALL INFOR IN F/O'S FMC DUMPED AS IF FMC'S HAND NEVER BEEN PROGRAMED PRIOR TO DEPARTURE. DURING BLANKING OF F/O'S FMC, ALL WAYPOINTS ON BOTH CAPTAIN'S AND F/O'S DU MAP DISAPPEARED, BUT AUTOMATION CONTINUED TO REMAIN IN L NAV AND NEVER REVERTED TO HEADING SELECT. THIS ENTIRE EVENT LASTED APPROXIMATELY 60-90 SECONDS BEFORE ALL AUTOMATION RETURNED TO NORMAL. ACFT GROUNDED. PERFORMED FMCS 1 AND 2 OPS TEST IAW 34-61-00-710-801. NO FAULTS NOTED AT THIS TIME. NO HISTORY PAST 30 DAYS.