As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
SATCOM INOPERATIVE, FOLLOWED QRH PROCEDURE 5.2, SATCOM CIRCUIT BREAKER PULLED. NO MCDU "SATCOM" MENU CHOICE APPEARS. ACFT GROUNDED. ACCOMPLISHED FIM TEST 23-15-00. SATCOM PROMPT APPEARS ON CDU. NO OTHER DEFECTS NOTED. OK FOR SERVICE. SATCOM CIRCUIT BREAKER PULLED AND RESET.