Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
April 17, 2014
Submitted
April 21, 2014
Operation
Air carrier
Aircraft
N442AS
Make and model
Boeing 737990ER
Aircraft serial
43293
Aircraft time
1,497 hours, 478 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM SELECTION MISSING ON THE MCDU MENU PAGE EVEN AFTER COMPLETING SATCOM LOCK-UP PROCEDURE. ACFT GROUNDED.