What was found
SATCOM MENU PROMPT MISSING ON MCDU MENU PAGE, PROMPT WAS AVAILABLE BEFORE TAKEOFF. ACFT GROUNDED. REBOOTED ACFT SATCOM OPS NORMAL IAW FIM TASK 23-15-00.
- Difficulty date
- August 23, 2014
- Submitted
- August 25, 2014
- Operation
- Air carrier
- Aircraft
- N596AS
- Make and model
- Boeing 737890
- Aircraft serial
- 35688
- Aircraft time
- 24,243 hours, 7,522 cycles
- System (JASC)
- 2300 · Communications System
- Part
- Satcom
- Condition
- Malfunctioned
- Stage of operation
- TX
- How discovered
- 9
- Nature of condition
- O
- Precautionary procedure
- O
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.