Service difficulty report · Satcom · Boeing 737890

Difficulty date
October 25, 2014
Submitted
October 27, 2014
Operation
Air carrier
Aircraft
N587AS
Make and model
Boeing 737890
Aircraft serial
35684
Aircraft time
26,991 hours, 7,925 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING DEPARTURE, PRIOR TO TAKEOFF NOTICE MCDU DID NOT SHOW THE SATCOM PROMPT ON MENU PAGE. ACFT GROUNDED. ACCOMPLISHED SATCOM LOCKUP ON GROUND QRH SYSTEM RETURNED TO NORMAL.