What was found
UNABLE TO OBTAIN SAT PHONE PROMPT FROM AOC MENU. ACARS LINKS STATUS PAGE STATES; SAT. NO LINK, HF NO LINK. ACFT GROUNDED. REBOOTED SAT COM SYS. PROMPT ON FMC. RESTORED & SAT COM OPS RESTORED IAW MM 23-15-00, NO HISTORY 90 DAYS.
- Difficulty date
- December 13, 2014
- Submitted
- December 15, 2014
- Operation
- Air carrier
- Aircraft
- N469AS
- Make and model
- Boeing 737990ER
- Aircraft serial
- 41702
- Aircraft time
- 1,153 hours, 362 cycles
- System (JASC)
- 2300 · Communications System
- Part
- Satcom
- Condition
- Malfunctioned
- Stage of operation
- NR
- How discovered
- 9
- Nature of condition
- O
- Precautionary procedure
- O
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.