Service difficulty report · Satcom · Boeing 737890

Difficulty date
December 17, 2014
Submitted
December 19, 2014
Operation
Air carrier
Aircraft
N564AS
Make and model
Boeing 737890
Aircraft serial
35103
Aircraft time
31,387 hours, 9,709 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM NOT AVAILABLE ON FMC MENU IN FLIGHT. ACFT GROUNDED. RESET SATCOM SYS AND OPS NORMAL IAW MM 23-15-00.