Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
January 8, 2015
Submitted
January 12, 2015
Operation
Air carrier
Aircraft
N402AS
Make and model
Boeing 737990ER
Aircraft serial
41189
Aircraft time
8,445 hours, 2,704 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT PROMPT MISSING ON MENU ON GROUND. ACFT GROUNDED. PERFORMED QRH PROCEDURE. PROMPT REAPPEARED ON MCDU.