Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
February 3, 2015
Submitted
February 5, 2015
Operation
Air carrier
Aircraft
N402AS
Make and model
Boeing 737990ER
Aircraft serial
41189
Aircraft time
8,727 hours, 2,799 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
CR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM 1 DIALS OUT, DISPATCH CAN HEAR, CAN`T HEAR THEM. SATCOM 2 WONT DIAL OUT. ACFT GROUNDED. SATCOM NR 1 AND 2 OPS NORMAL, IAW AMM TASK 23-15-00-730-801.