Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
February 26, 2015
Submitted
March 2, 2015
Operation
Air carrier
Aircraft
N423AS
Make and model
Boeing 737990ER
Aircraft serial
35206
Aircraft time
7,196 hours, 2,316 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CRUISE, NOTICED SAT PROMPT WAS NOT DISPLAYED ON MCDU MENU PAGE. ACFT GROUNDED. PERFORMED SATCOM LOCK UP PROCEDURE IN QRH. SAT PROMPT RESTORED ON MCDU.