What was found
SATCOM INOPERATIVE. DISPATCH ACARS COULD HEAR PILOTS VOICE 5 X 5, BUT PILOTS COULD NOT HEAR DISPATCH VOICE. ACFT GROUNDED. IAW FIM TASK 23-15, TASK 801, RESET THE SATCOM SYS, AND CONFIRMED SATCOM OPS NORMAL. GROUND VERIFICATION GOOD.
- Difficulty date
- July 27, 2015
- Submitted
- July 29, 2015
- Operation
- Air carrier
- Aircraft
- N559AS
- Make and model
- Boeing 737890
- Aircraft serial
- 35178
- Aircraft time
- 33,130 hours, 9,919 cycles
- System (JASC)
- 2300 · Communications System
- Part
- Satcom
- Condition
- Malfunctioned
- Stage of operation
- CR
- How discovered
- O
- Nature of condition
- O
- Precautionary procedure
- O
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.