Service difficulty report · Satcom · Boeing 737890

Difficulty date
October 29, 2015
Submitted
November 2, 2015
Operation
Air carrier
Aircraft
N590AS
Make and model
Boeing 737890
Aircraft serial
35687
Aircraft time
29,957 hours, 9,130 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM PROMPT WAS MISSING. ACFT GROUNDED. ACCOMPLISHED QRH PROCEDURE SATCOM LOCK-UP AND SATCOM WAS RESTORED. REF FIM 23-15, TASK 801, VERIFIED SATCOM PROMPT IN VIEW ON MENU PAGE. OPS NORMAL.