What was found
DURING POWER TRANSFER ON THE GROUND, SATCOM LOCKED UP. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
DURING POWER TRANSFER ON THE GROUND, SATCOM LOCKED UP. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.