What was found
SATCOM SELECTION WAS MISSING ON THE MCDU MENU PAGE AND NO SATCOM PAGES AVAILABLE. ACFT GROUNDED. PERFORMED SATCOM LOCK-UP RESET PROCEDURE IAW QRH. NORMAL DISPLAY RETURNED AND NORMAL OPS OBSERVED.
- Difficulty date
- December 19, 2015
- Submitted
- December 22, 2015
- Operation
- Air carrier
- Aircraft
- N402AS
- Make and model
- Boeing 737990ER
- Aircraft serial
- 41189
- Aircraft time
- 12,465 hours, 4,011 cycles
- System (JASC)
- 2300 · Communications System
- Part
- Satcom
- Condition
- Malfunctioned
- Stage of operation
- NR
- How discovered
- 9
- Nature of condition
- O
- Precautionary procedure
- O
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.