Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
April 22, 2016
Submitted
April 25, 2016
Operation
Air carrier
Aircraft
N467AS
Make and model
Boeing 737990ER
Aircraft serial
36362
Aircraft time
7,534 hours, 2,454 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.