Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
June 12, 2016
Submitted
June 14, 2016
Operation
Air carrier
Aircraft
N459AS
Make and model
Boeing 737990ER
Aircraft serial
36352
Aircraft time
8,951 hours, 2,923 cycles
Part
Fmc
Part number
1762000101
Part serial
008590
Condition
Failed
Location
Ee Bay
Part time
8,935 hours, 2,915 cycles
Stage of operation
TX
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

VTK FLAG ON CAPTAIN'S SIDE. FOLLOWED QRH PROCEDURE AND WAS ABLE TO RE-ESTABLISH NORMAL OPS. AFTER LANDING, ON TAXI IN, WE HAD A DUAL FAILURE WITH UTK ON BOTH SIDES. ACFT GROUNDED. CDS DEU 1 BITE SHOWS INFLIGHT FAULT 31-67400, NO FMC -1 DATA. RT FMC RESTORED USING FMC RESET PROCEDURE, REF FIM TASK 34-61-836. NORMAL OPS RESTORED AND OPS TEST OK, REF AMM 34-61-00-710-801. VERIFIED SOFTWARE, PN OPS SOFTWARE AND ADJUSTED PERFORMANCE FACTORS, REF AMM 34-61-00-800-801. NAV DATA TRANSFERRED FROM RT FMC CROSSLOAD & UP TO DATE. ETOPS GROUND VERIFICATION COMPLETE.