Service difficulty report · Fmc · Boeing 737890

Difficulty date
June 18, 2016
Submitted
June 20, 2016
Operation
Air carrier
Aircraft
N564AS
Make and model
Boeing 737890
Aircraft serial
35103
Aircraft time
37,113 hours, 11,319 cycles
Part
Fmc
Part number
1714970501
Part serial
0000530
Condition
Failed
Location
E&E Bay
Part time
12,047 hours, 3,553 cycles
Stage of operation
TX
How discovered
O
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER LANDING CAPTAINS VTK ON THE NAV DISPLAY. FMC PROMPT DISAPPEARED FROM CDU. SHORTLY, LATER ALL RETURNED TO NORMAL. ACFT GROUNDED. NO INFLIGHT FAULT LOGGED IN EITHER FMC. R & R LT FMC, REF AMM 34-61-02. SOFTWARE CROSS LOAD FROM RT FMC AND VERIFIED EFFECTIVE. PERFORMANCE FACTORS HAS BEEN SET AND FMC OPS TEST PASSED, REF AMM 34-61-00.