Service difficulty report · Antenna · Boeing 737990ER

Difficulty date
December 7, 2016
Submitted
January 5, 2017
Operation
Air carrier
Aircraft
N407AS
Make and model
Boeing 737990ER
Aircraft serial
41731
Aircraft time
16,145 hours, 5,172 cycles
Part
Antenna
Part number
AT162123
Part serial
5188
Condition
Failed
Location
Satcom
Part time
14,975 hours, 4,802 cycles
Stage of operation
NR
How discovered
9
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM VOICE INOPERATIVE. SHOWS NOT READY. ACFT GROUNDED. STARTED SATCOM SYSTEM TEST IAW AMM 23-15-00-730-801. SHOWS NOT READY. R & R THE SATCOM ANTENNA IAW AMM 23-15-00. ACCOMPLISHED SATCOM ADJUSTMENT, AND TEST IAW AMM 23-15-00. OPS CHECKED NORMAL.