Service difficulty report · Satcom · Boeing 737890

Difficulty date
January 31, 2017
Submitted
February 2, 2017
Operation
Air carrier
Aircraft
N584AS
Make and model
Boeing 737890
Aircraft serial
35682
Aircraft time
36,061 hours, 10,755 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT PROMPT MISSING ON MCDU MENU PAGE. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL.