Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
February 3, 2017
Submitted
February 6, 2017
Operation
Air carrier
Aircraft
N402AS
Make and model
Boeing 737990ER
Aircraft serial
41189
Aircraft time
16,867 hours, 5,517 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP DURING POWER TRANSFER. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE PER QRH. SATCOM RESTORED NORMAL.