Service difficulty report · Window · Boeing 737990ER

Difficulty date
March 2, 2017
Submitted
March 6, 2017
Operation
Air carrier
Aircraft
N477AS
Make and model
Boeing 737990ER
Aircraft serial
40716
Aircraft time
6,836 hours, 2,254 cycles
Part
Window
Part number
56100026
Part serial
15100H8803
Condition
Faulted
Location
R2
Part time
6,838 hours, 2,255 cycles
Stage of operation
CL
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CLIMBOUT, FL280, RIGHT SIDE WINDOW OVERHEAT & MASTER CAUTION LIGHTS ILLUMINATED. ACCOMPLISHED QRH, WINDOW WOULD NOT RESET. FOLLOWED QRH AND LEFT WINDOW HEAT SWITCH OFF. ACFT GROUNDED. REMOVED AND REPLACED THE RT SLIDING WINDOW ASSEMBLY IAW AMM 56-12-11/401. OPS CHECKED AND TESTED GOOD.