Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
May 6, 2017
Submitted
May 9, 2017
Operation
Air carrier
Aircraft
N459AS
Make and model
Boeing 737990ER
Aircraft serial
36352
Aircraft time
12,622 hours, 4,185 cycles
Part
Unknown
Condition
Malfunctioned
Location
Satcom
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP. GROUNDED - YES. ACCOMPLISHED RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL.